FAQs
Q: What is Red Footed Wine Subscription?
A: Red Footed Wine Subscription is a service that delivers high-quality wines directly from renowned vineyards around the world to your doorstep. Enjoy a curated selection of wines every month without the hassle of searching and shopping.
Q: How does the subscription work?
A: Simply choose your preferred subscription plan, and we will deliver a curated selection of wines to your doorstep.
Q: Where do you ship?
A: We currently ship to Japan. If your location is not listed, please contact our customer service to check for availability.
Q: Do you offer gift subscriptions?
A: Currently, we are not offering gift subscriptions. Please stay tuned for updates as we plan to introduce this feature in the future.
Q: How long does delivery take?
A: Delivery times may vary depending on your location. Typically, it takes between 20 to 25 days for your wine to arrive after shipment& sometime may be less.
Q: Do you handle customs and duties?
A: Yes, we take care of all customs and other duties. You will not be charged any additional fees for international deliveries.
Q: Can I choose the wines I receive?
A: Our expert sommeliers curate each month’s selection to provide you with a diverse and enjoyable experience. However, you can indicate your preferences, and we will do our best to accommodate them.
Q: What payment methods do you accept?
A: We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal.
Q: How can I contact customer support?
A: You can reach our customer support team via email at info@redfooted.com